Legal
Draft – still to be checked by a lawyer
Draft: this text is still being reviewed by a lawyer. Your statutory rights as a consumer always apply, even if something is missing here.
- Terms for buyersThese terms apply when you buy a robot through Arrivi. They explain who your seller is, what Arrivi does and which rights you have. At the bottom is the annex for the country you have your robot delivered to: it prevails where the law of that country gives you more protection.
- Right of withdrawal and model formYou have a 14-day cooling-off period after receiving your robot. This is how it works.
- Legal guarantee per countryThe legal guarantee depends on the country you have your robot delivered to. This overview shows the main periods per country. The country annex in the terms gives the full explanation.
- Complaints and disputesHow to solve a problem, and where to turn if that does not work.
- Imprint and contactWho Arrivi is and how to reach us.
- Privacy statementWhich data Arrivi uses, for what, and which rights you have.
- How we rank robotsThis is how we decide the order in which you see robots.
- Review policyHow we handle reviews.
- Terms for suppliersThese terms apply between Arrivi and suppliers who sell through Arrivi.